> ## Documentation Index
> Fetch the complete documentation index at: https://docs.weaveos.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Slack conversations

> Metrics for Slack thread activity and response times

Weave tracks conversation patterns in your Slack workspace to help you understand communication volume and team responsiveness.

<Note>
  Metrics include threads in private channels the Weave bot has been added to, and in public channels where the Weave bot or a Slack user who connected their account to Weave is a member. Bot-initiated threads and bot responses are excluded.
</Note>

## Slack threads

Counts the number of threads started in tracked Slack channels. Each thread is attributed to the person who started it.

### What's included

* Human-started threads in public and private channels
* Attribution to the thread starter

### What's excluded

* Direct messages (DMs)
* Individual replies within threads
* Bot-initiated threads

### Use case

Track communication volume across your team, identify who is initiating discussions, and monitor how patterns change over time.

***

## Slack thread response time

Measures the median time from when a thread is started to when someone else replies. Self-replies by the thread starter don't count.

### What's measured

* Time to first response from someone other than the thread starter
* Reports the **median** value to avoid skewing by outliers

### What's excluded

* Threads with no responses
* Self-replies by the original poster
* Bot responses

### Interpretation

| Response time | Interpretation |
| - | - |
| \< 30 minutes | Highly responsive, good for urgent discussions |
| 1-4 hours | Reasonable for most async communication |
| > 1 day | May indicate missed messages or overloaded queues |

***

## Grouping options

Both metrics support grouping by:

* **Account** - Individual team members (requires Slack users to be linked to Weave accounts, which Weave does automatically by matching email or name)
* **Channel** - Compare activity across different Slack channels
* **Team** - Aggregate by team

<Note>
  For response time grouped by account, this shows the response patterns of responders, not thread starters.
</Note>


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